[Bernie]

Thanks for the patience! :sweatingbullets:

Okay, I tried placing the class folder in the initial Java folder besides the main "jre1.8.0_60" file folder, but that didn't work. Then I put it in that folder, as shown below:

 Untitled.jpg (192.74K)
Number of downloads: 5

Still not resolved. FWIW I filled the "class" folder with the contents of the TSUtil folder, and not the folder itself.

Ran out of time to tinker today, as I gotta run a pile of errands (today is one of my few days off work). Figured I'd at least post the little I did here for scrutiny.

[engmod]

The folder should be classes, not class.

TsUtils is normally installed in the Route_Riter\TsUtils folder, but if you have installed Java and it still does not work, you should go to the Java folder, normally at c:\Program Files\Java, under which there may be several sub-folders like jre1.4.0 and jre1.6.0 - The one with the highest number is the latest version. Open this folder and you should see sub-folders bin and lib make a new folder 'classes' which will then appear between these two and copy the contents of the TsUtil folder into this new Classes folder. After which TsUtils should run OK. You may then remove all older versions of Java (they occupy about 114MB per version) using the Start | Settings | Control Panel | Add/Remove Programs option.

[Mike B]

What I did was create a folder named "RR_classes" at the top level of the Java directory in Program Files (x86) and Program Files, the the ts-utils items in it, for backup. For some reason, the last time Java updated, I found that I had to set up the classes folder in both the 32- and 64-bit Java folders - no idea why, since RR is a 32-bit program and should not need or even reference 64-bit Java.

When Java updates, I let it go ahead and remove earlier versions (it will usually offer to, now), which leaves only the 'classes' folder in the older version folder within Java. Move that to the new version's folder, then delete the old version folder (which should have nothing in it by then, and should not show up in Add/Remove Programs). If for some reason the classes folder gets lost or damaged, copy the 'RR_classes' folder to the appropriate Java version and rename it to 'classes'. Yes, you will need to provide Administrator permission for all of these actions.

When you're done, the current version Java folder should be set up like:

Program Files (x86)
-- Java
---- jre1.8.0_60 <<< these numbers change when there's a version update
------ bin (folder) <<< this folder is always present in the current, working Java folder
------ lib (folder) <<< this folder is always present in the current, working Java folder
------ classes (folder) <<< ts-util files go here; create the folder if not present
------ (various other file names) <<< always present in the current, working Java folder
---- RR_classes <<< I created this to hold a backup of the ts-util files, in case I need to
....................re-create a 'classes' directory. Updates don't do anything with it.

-M

[Bernie]

Hmm, still not quite right... :nea:

First, I only seem to have the most up-to-date Java folders; no older installs. Second, I put the "classes" folder in both Java locations, just to be sure, after the first name change. Still nothing. I'm wondering if I've got the folders set up right; the address for the class folder looks like this: C:\Program Files (x86)\Java\jre1.8.0_60\classes. The contents of the TSUtils folder are in the classes folder; there is NOT a sub-folder named TSUtils between the "classes" folder and the TSUtils files, if that makes a difference.

[Bernie]

*bump* :sweatingbullets: :blush:

[slipperman]

Hi Bernie,
You are correct that there should not be a TSUtils folder within the classes folder.

Can you please confirm which version of Route Riter you are running? The last "Mike Simpson" version is 7.6.26 and I believe subsequent versions, released by a third party, have caused problems for some users.

Cheers,
Ged

[Noisemaker]

I too was getting weird running with RR the past while, and this topic made me 'clean house' and reinstall it all again. Following the correct instructions included and advice here, I was getting weird messages like you Bernie. It seems the fix is to right click on the RR folder and go to Properties. Uncheck the Read Only box, and go to the Permissions tab. Click Edit for every instance of Creator, Owner, User lines, and below check ALLOW boxes fully. After everything's been checked, click APPLY. I also right clicked on everything RR I could to 'Run As Administrator', and RR is opening and working like a charm now - error free!

Hope that can help you out as well. ;)

[Bernie]

slipperman, on 21 October 2015 - 06:59 AM, said:

Hi Bernie,
You are correct that there should not be a TSUtils folder within the classes folder.

Can you please confirm which version of Route Riter you are running? The last "Mike Simpson" version is 7.6.26 and I believe subsequent versions, released by a third party, have caused problems for some users.

Cheers,
Ged

Whew! Glad something's done right... I do indeed have 7.6.26.

Noisemaker, on 21 October 2015 - 12:14 PM, said:

I too was getting weird running with RR the past while, and this topic made me 'clean house' and reinstall it all again. Following the correct instructions included and advice here, I was getting weird messages like you Bernie. It seems the fix is to right click on the RR folder and go to Properties. Uncheck the Read Only box, and go to the Permissions tab. Click Edit for every instance of Creator, Owner, User lines, and below check ALLOW boxes fully. After everything's been checked, click APPLY. I also right clicked on everything RR I could to 'Run As Administrator', and RR is opening and working like a charm now - error free!

Hope that can help you out as well. ;)

Hmm, the read only button was pressed, and the permissions were set wrong, but having fixed that it still has the "380" error and busted quit button, and now I can't even change the permissions again! :aggressive:

[slipperman]

Hi Bernie,
From Mike Simpson's site :

Quote

I receive Error 380 when Route_Riter starts or when running TsUtils:
'This has been connected to problems with the Java installation. Users have found that downloading the latest version from Java Manual Downloads for All Operating Sytems. Make sure you download the 'Manual Download' version because Windows XP SP2 has been found to block installation of the automatic version.

However, I have found that there is an Error 380 associated with Windows system files, so I suggest you try to identify if your 380 really is from R-R or Windows.

Cheers,
Ged

[Bernie]

slipperman, on 21 October 2015 - 01:35 PM, said:

Hi Bernie,
From Mike Simpson's site :


However, I have found that there is an Error 380 associated with Windows system files, so I suggest you try to identify if your 380 really is from R-R or Windows.

Cheers,
Ged

I thought I got the latest Java versions... I'll have to do some digging and tweaking. :huh: Meanwhile, how can I tell if the error is RR or Windows?

[steved]

Bernie,

Have you checked here?
Every time I've installed RR I've had problems. But managed to get things working.
I've always installed it into the drives root folder ie. C:\Routeriter. Couldn't get it to work otherwise.

Steve

[steved]

OK, so here's what I think you will have to do.

Make sure you have installed Route_Riter outside of any programs folder. If you point the installer to C:\ (you can use D:\ or E:\, where ever you have room) it will create it's own Route_Riter folder. C:\Route_Riter works for me.

I seem to remember that RR needs Java 7. Both of my installs have Java\jre7 folders in Program Files (x86). Two different computers, both Win7 64 Ultimate.
Go to Oracle's archive web site here and download Windows x86 Offline 28.09 MB jre-7u71-windows-i586.exe. This is the one I'm using.

Then open Control Panel and go to Programs and Features.
Uninstall all instances of Java.
Then go into your Program Files (x86) folder and delete any Java folders. This will allow you to do a clean install.

Install the Java 7u71.exe you just downloaded. It will install in the Program Files (x86) folder, (default) this is what you want.

Create a classes folder inside your Program Files (x86)\Java\jre7 folder that was created when you installed Java. I have several versions of JRE in my Java folder. You should only have the one you just installed. If you don't have any sub folders in your Java folder, create the classes folder the the root java folder.

Now copy and paste the contents from C:\Route_Riter\TSUtil into the classes folder you just created. Just the contents not the folder.

Any subsequent Java updates will leave your jre7 folder and contents intact.

That should do it.

Steve

[slipperman]

Hi Steve,
Sorry, but I believe you're wrong on a few points!
I'm running Windows 7 Home Premium 64-bit with UAC fully operative; Java 8.0_25 is in my C:\Program Files (x86) folder.
My Route Riter is in T:\Programs\Route_Riter and all facilities work without any problem. It might be important, but I have Route_Riter.exe set to "Run as administrator".

Cheers,
Ged

[steved]

I just put down what I had to do to get it to work.

My Java had updated to 8 something but the jre7 folder with the classes folder is still there.

Steve

[Bernie]

Hmm... the multiple Java version thing seems to be a possibility; I will try and uninstall and re-install Java. Do I need to re-install both 32 and 64 versions, though?