[Crimsonfloyd]

Has anyone else had problems with the track viewer not loading in the last two revisions of MG? I looked at the log file but it was blank.

Thank you,
Mark

[engmod]

Loads on 75.1 here.

[Csantucci]

Loads on 75.1 here too.

[Crimsonfloyd]

I updated to 75.1 still no luck. All other tools load it`s just track viewer that I seem to be having an issue with. I shut off my virus scanner thinking maybe it didn`t like the Track Viewer exe but that didn`t seem to matter. I also have the MG folder in my exclusions list. Track viewer works on the non MG version so I can still make path changes.

[eugenR]

Crimsonfloyd, on 14 September 2020 - 05:56 AM, said:

I updated to 75.1 still no luck. All other tools load it`s just track viewer that I seem to be having an issue with. I shut off my virus scanner thinking maybe it didn`t like the Track Viewer exe but that didn`t seem to matter. I also have the MG folder in my exclusions list. Track viewer works on the non MG version so I can still make path changes.

Did you unzip by 7Zip ? As Carlo recommend it.
Regards
EugenR

[Crimsonfloyd]

No. I forgot about that. Will give it a try.

[Crimsonfloyd]

Still no luck. I`ve not done anything different when I install. Download, unzip (I had been using the Windows unzip function, will use 7Zip now), I open the Open Rails MG folder (in C drive not in any programs folders). I delete the old version and drag and drop the new version, I shut off my virus scan before doing so as I have had problems with it wanting to scan each and every file that I am moving. Lastly I have a folder with environment and skies I copy and paste to contents overwriting the default skies. Only thing different was my Windows did an update early last week.

[ckawahara]

Have you tried executing TrackViewer directly from the .EXE? It's a longshot but who knows. Might also try creating a desktop shortcut to it and apply 'run as administrator.

Go to the add/remove programs (whatever the current name is) and look for any changes that Microsoft might have snuck in. What changes have you made?

[Crimsonfloyd]

There were two updates on the 10th, a security update and a windows update and that is about the time this problem started. I have made no changes myself. I can uninstall them can`t I?

[ckawahara]

Crimsonfloyd, on 14 September 2020 - 02:11 PM, said:

There were two updates on the 10th, a security update and a windows update and that is about the time this problem started. I have made no changes myself. I can uninstall them can`t I?

Yes, the updates can be uninstalled. Make a note of the numbers. If you do find that one of the updates is the cause, the next time it is re-installed, you will know what to remove again. Remove them one at a time and test. Since only TrackViewer is effected, it's unlikely that the updates caused your issue, but since it was a contributed application, one never knows.

Another experiment...do a minimal boot..safe mode...see if TrackViewer runs. If so it likely is a driver issue.

By the way, does the TrackViewer doumentation list and supporting software requirements...see if you do have them.

[Crimsonfloyd]

Ok. I will try starting in Safe Mode tomorrow morning, provided I remember!

There are three files for track viewer in MG folder, the exe, exe config and a pdb file. the is also a track viewer log farther down but it is blank.

[ckawahara]

Crimsonfloyd, on 14 September 2020 - 03:38 PM, said:

Ok. I will try starting in Safe Mode tomorrow morning, provided I remember!

There are three files for track viewer in MG folder, the exe, exe config and a pdb file. the is also a track viewer log farther down but it is blank.

This entire event is now a process of elimination. You should have started diagnosing the issue immediately. The longer you wait the more events take place, unfortunately including things that are not recorded so that the user is made aware of them.

Fingers crossed.

[Crimsonfloyd]

Tried booting in safe mode, still no luck with track viewer. Geez, I don't know if it's Dell or Windows 10 but it's a real joy getting into safe mode!

I opted not to mess with uninstalling the Windows update. It addressed an issue of possible elevation of privilege in window manager.dll and disabled Remote FX vGPU.

The last time it was working was on Thursday evening. I had Track Viewer open and TSRE5, I was using it to find a couple sidings on a route I was making an activity for. My laptop locked up and I had to use Task Manager to end both processes. I reopened TSRE only and finished what I was doing. I didn't try Track Viewer again until Sunday evening, that was when I discovered it wouldn't load. Track Viewer with the non MG Open Rails is working just fine so I can still change and make paths.

[eugenR]

I have the following little Problem.
Every Testing-Release (not so the MG-Release) in a Folder with the Name
D:\Open Rails\OR_X
Doesn't have sound.
with every other Folder-name the sound is working.
tested example D:\Open Rail\OR_X or D:\Open Rails\OR_X1
Perhaps you try once an other Folder-name for you MG-Release?

[Crimsonfloyd]

I`ll give it a try. Thanks