Elvas Tower: Cannot access the file - Elvas Tower

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Cannot access the file Possible reasons

#1 User is offline   cjakeman 

  • Superintendant
  • PipPipPipPipPipPipPip
  • Group: ET Admin
  • Posts: 1,926
  • Joined: 03-May 11
  • Gender:Male
  • Location:Peterborough, UK
  • Simulator:Open Rails
  • Country:

Posted 19 May 2020 - 11:48 AM

Hi guys,

A user reported a fatal crash via the Open Rails website.

An extract from the log gives:

Attached Image: 2020-05-19 20_43_07-C__Users_Chris_Desktop_OpenRailsLog.txt - Notepad++.jpg

I was assuming that this was due to a virus checker interfering, but the user cannot find such a thing.

Can anyone suggest another reason why this error might arise?

Thanks,

#2 User is offline   engmod 

  • Open Rails Developer
  • Group: Status: Contributing Member
  • Posts: 947
  • Joined: 26-February 08
  • Gender:Male
  • Location:Eltham Victoria Australia
  • Simulator:OR
  • Country:

Posted 19 May 2020 - 03:39 PM

Hi Chris,

Temp files are named on the run and they will conflict sometimes.
The only option is to reboot and try again.

#3 User is offline   superheatedsteam 

  • Fireman
  • Group: Status: Active Member
  • Posts: 140
  • Joined: 28-June 08
  • Location:Perth, WA
  • Country:

Posted 19 May 2020 - 09:29 PM

Get them to run Start>Run/Open resmon.exe, go to the CPU tab and in the Associated Handles>Search Handles field, type the path to the file or the folder it's in, in this case c:\users\amin\appdata\local\temp\ and press 'Enter' or the double arrows.

It may take a while, but a list will appear with any local processes with a handle to files in that folder along with the PID number.

Cheers,

Marek.

#4 User is offline   cjakeman 

  • Superintendant
  • PipPipPipPipPipPipPip
  • Group: ET Admin
  • Posts: 1,926
  • Joined: 03-May 11
  • Gender:Male
  • Location:Peterborough, UK
  • Simulator:Open Rails
  • Country:

Posted 26 May 2020 - 10:37 AM

Thanks to both of you.

I had two more reports today - one on the AppData\Local\Temp files and one for OpenRailsLog.txt on the Desktop.

I'll follow your advice.

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users