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A different update issue Rate Topic: -----

#1 User is offline   Fleegle411 

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Posted 20 January 2017 - 04:28 PM

The past three times I have attempted to update OR, the updater.exe program has had some sort of issue. The first one it displayed the error but the sim continued to function. The second 2 resulted in an almost empty OR directory. Screencaps of the error messages are below.

This one was the first, the sim worked fine afterwards:
Attached Image: ORUpdteError.jpg

After seeing these two the sim had essentially deleted itself:
Attached Image: UpdateErrorFatal.jpg

Attached Image: ORUpdateErrorFatal2.jpg

Edit: I tried using the updater after deleting all the files in the OR Temp Update folder on my C drive and also what was left in the OR Experimental folder, same issue.

#2 User is online   James Ross 

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Posted 20 January 2017 - 05:42 PM

View PostFleegle411, on 20 January 2017 - 04:28 PM, said:

The past three times I have attempted to update OR, the updater.exe program has had some sort of issue. The first one it displayed the error but the sim continued to function. The second 2 resulted in an almost empty OR directory. Screencaps of the error messages are below.

Although the sim may have been working, I can see from the screenshots that bits were missing: in this case, the PDB files which allow error messages to include source file names.

As to the problem itself, anti-virus interfering would be my first guess, but it might also be that you or something has created an empty directory inside a normal subdirectory in the Open Rails install, which I believe could throw things off (and somewhat amusing given the message is "The directory is not empty." - but it would be referring to the normal subdirectory if this is the case).

#3 User is offline   SetiRich 

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Posted 21 January 2017 - 06:25 AM

Same issue as I reported last week. Same issue this week, but none of last weeks fixes are working. Guess I'll just have to give up ORS for a while as I can't get the latest version working. Bummer...

#4 User is offline   Fleegle411 

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Posted 21 January 2017 - 06:57 AM

When these incidents happen I usually have to re-download the testing version from here: http://openrails.org/download/program/

I also have multiple OR programs on my machine, the experimental in one installation, and 1.1.1 in another mostly for multiplayer purposes.

#5 User is offline   Jovet 

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Posted 21 January 2017 - 07:54 AM

View PostSetiRich, on 21 January 2017 - 06:25 AM, said:

Guess I'll just have to give up ORS for a while as I can't get the latest version working. Bummer...

Manually installing the latest Open Rails builds is so simple that relying on the updater is hardly necessary.

  • Go to http://james-ross.co...jects/or/builds and download the build you want to your computer. The most-current builds are nearest to the top.
  • Open the downloaded .zip file with your favorite Zip archive utility like 7-Zip or WinZip or even use the built-in-Windows handler.
  • Make sure Open Rails isn't running, then extract the files in the Zip file to overwrite your current Open Rails installation files, wherever you put them on your computer.
  • Profit.


#6 User is online   James Ross 

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Posted 22 January 2017 - 01:10 PM

Okay, I've finally figured out what the problem is and will be patching it soon. It seems to be trying to delete the "Documentation" directory before it's deleted the subdirectory "SampleFiles", so I guess this problem started in the Testing version only when we added that (X3710) and doesn't affect Unstable.

#7 User is online   James Ross 

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Posted 22 January 2017 - 02:14 PM

All fixed in X3766 and 1.2.3766, hopefully.

#8 User is offline   SetiRich 

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Posted 23 January 2017 - 08:37 AM

Thanks JR,

That's the best fix of the year, so far.

Rich.




#9 User is offline   Fleegle411 

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Posted 28 January 2017 - 05:31 PM

Sorry to be the bearer of bad news, but I've come across a new one. Same circumstances, but it shows me this error.

Attached Image: anewerror.jpg

This is coming off a fresh install from the 1.2 installer, going up to 3770 and the folder this installation is in is excluded by my AV.

#10 User is offline   burgerbern 

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Posted 29 January 2017 - 02:23 AM

I just got the exact same error going from 1.2.3761 to 1.2.3766 on my PC but updating the testing version from X3767 to X3770 went without a hitch

#11 User is offline   Mike B 

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Posted 29 January 2017 - 02:31 PM

I've seen errors like that one many times. Almost certainly it's a file or directory permissions issue tripping the updater. The workaround for me is usually to download the latest testing version (a zip file rather than an installer) then install that manually (simply copy over the current files/folders in the OR directory. If you have a permissions or read-only issue with a file or directory, doing the manual install will get you an error message from Windows identifying the culprit, after which it's easy to fix.

#12 User is offline   burgerbern 

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Posted 29 January 2017 - 02:39 PM

True, but in my case i have the stable version 1.2.3761 which is what i want to update to 1.2.3766 which is supposed to stop this problem and as far as i can tell that can only be updated via the button on the main page of the sim, I cannot find that as a zip anywhere. on my other setup the testing version X nos i do that when this happens, as far as permisions go i am the administrator, the MS oS's other controlling function (whatever it was called its been so long i have forgotten)is turned of and the files in the ORTS folder are all set to read/write

Edit: in my case i just redownloaded the main installer again for V1.2 and it has been updated to version 1.2.3766 so in my case things should be OK now as that version is sup[posed to fix the updating problem, My testing version has worked fine also since passing Ver X3766 and is currently on Ver X3370

#13 User is offline   Mike B 

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Posted 29 January 2017 - 05:58 PM

And of course just after typing that I got the message to update to 3370, clicked it, got the error message, and found that my entire OR installation had been wiped out. So ... back to square 1.

#14 User is offline   railguy 

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Posted 29 January 2017 - 07:32 PM

I had the same issue earlier today. The update wiped out the Content subfolder in the Open Rails folder.

#15 User is offline   lineman 

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Posted 29 January 2017 - 08:18 PM

yeah it's been doing that for some time on my system too.

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